ISO 9001 Quality Management System Certificate

To reaffirm our commitment to quality and excellence, Integrated Solutions has achieved the internationally recognised ISO 9001 certification.

ISO 9001 is a structured, process-driven standard focused on quality.  It defines what an effective Quality Management System (QMS) should be comprised of and is a guide for business processes to be effective in achieving quality outcomes.

Following a thorough assessment by an independent accredited auditor, ISO 9001 asserts Integrated Solutions’ QMS to be effective in meeting client and regulatory requirements.  Additionally, our policies and procedures relating to continuous improvement ensure our team must satisfy a high standard in delivering a personal level of service to our valued partners.

Benefits of an ISO 9001 Certification

• Certification against globally recognised standard
• Recognition of internal quality management of the business
• Consistent, measured and monitored outcomes leading to higher operating efficiencies
• Improved customer service outcomes
• Quick and efficient problem identification and remediation problems
• Reaffirmed commitment of staff, clients, and business partners that customer satisfaction is at the core of the business

From our inception 11 years ago, we have always strived to set ourselves apart by focusing on service outcomes and continuous improvement in terms of staff development, adopting innovative technologies and solutions to meet the needs of our clients.  This certification demonstrates that we are on the right track and clients can be assured that we can deliver what we promise.