Your Trusted Advisor.
For over 15 years, Integrated Solutions has supported organisations that rely on secure, dependable IT to serve their clients and stakeholders. We are known for long-term relationships built on trust, with many of our team members serving 6–15+ years and long-standing clients who have partnered with us from the beginning.
We are 100% Australian owned and operated. We do not offshore. Every engagement is delivered by our local team, ensuring accountability, continuity, and direct access to the people responsible for outcomes.
Who we are
Making the complex, simple.
Our Purpose
To apply experience and expertise in technology to help people and solve real problems. We exist to make technology clearer and easier, so organisations can focus on what truly matters.
Our Mission
To be a trusted partner that empowers organisations, delivering purposeful technology, thoughtful innovation, meaningful improvement and a shared commitment to outcomes that matter.
Our Vision
To build enduring partnerships through empathy, expertise and collaboration. We bring clarity to complexity, support to every user and confidence to every decision, because technology should feel human, helpful and aligned with what organisations are truly trying to achieve.
15 years of partnerships, progress & people.
Fifteen years ago, we began with a simple idea – technology should empower people, not overwhelm them.
From a modest office in Brisbane’s north, Integrated Solutions Group Queensland (ISGQ) started as a small team with big ambitions: to help businesses use technology in ways that made sense for them. We weren’t chasing trends; we were listening – understanding how people worked, what challenged them, and how technology could quietly make things better.
That people-first approach shaped who we are today.
The world has changed. Cloud replaced cables; collaboration moved to screens, but one thing remains constant – people. Our community of staff, customers, and partners is the foundation of everything we do. These relationships, built on trust and shared purpose, have endured for more than a decade.
Our success isn’t about size – it’s about reliability, responsiveness, and relevance. Every milestone reflects the people around us – those who’ve grown with us and believed in what we stand for.
Today, ISGQ continues to evolve – blending consulting, managed services, and modern workplace solutions to help organisations grow, adapt, and thrive. From day one, our belief has never changed; when people and technology move in harmony, progress isn’t just possible – it’s inevitable.
What we stand for
Our values
01
Respectful
Embrace diversity, listen carefully and respond thoughtfully.
02
Responsible
Take ownership, uphold high standards and deliver diligently.
03
Trustworthy
Keep promises, build reliance and engage transparently
04
Professional
Seek innovation, communicate with finesse and pursue excellence.
Accreditations
Audited security and quality standards.
Integrated Solutions is ISO 9001 and 27001 certified.
These accreditations reflect our commitment to quality and security, giving you confidence that your technology is in safe hands. In a world where data breaches and compliance issues can have real impact, partnering with a certified team means you get proven processes, regular independent audits and a clear framework for protecting what matters to your organisation.
Our Team
We believe great outcomes come from great people. We have a diverse team and a strong female presence across management, backed by experienced consultants with deep technical and practical delivery backgrounds. Our senior team have been with Integrated Solutions for the long haul, each serving 6–15+ years, giving clients confident continuity and deep organisational knowledge.
Phon Nasavanh
CEO
Ricky McGowan
Director
Suzi Walding
Director
Kaitlin Wilson
Manager - Service Operations
Andrew McCartney
Manager - Strategy and Cybersecurity
David McKinlay
Manager - Partner Development